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I wouldn’t touch Otto Insurance with a ten-foot pole. After filling out their form, I got bombarded with at least 5-10 calls per hour in the first day. Even a week later, I was still getting over 5 calls a day. It was so bad I seriously considered changing my phone number just to get it to stop.
From what I’ve seen on Reddit, Otto Insurance isn’t even a real insurance company that underwrites policies. They seem to be more of a middleman that collects your information and then sells it off to a bunch of different insurance agents. So, you’re not really getting insurance from Otto, but from whoever ends up calling you.
Based on the fine print at the bottom of their website, “Otto Quotes, LLC does not provide insurance plans directly to consumers nor do we represent any specific providers”. This makes it clear to me that they’re just a referral service. So, if you’re looking for actual insurance quotes, you might as well go directly to the insurance companies themselves to avoid the extra step and potential spam.
From my own experience, I’ve noticed that some budget insurance companies, like Otto, tend to appraise vehicles significantly lower than their actual market value—sometimes by $1000 or even up to $5000. When I heard this, it really made me uneasy.
The idea is that these companies want to pay out as little as possible in case of an accident. Honestly, that feels like a huge risk. If I were to get into an accident, I wouldn’t want to end up getting unfair compensation for my car, especially if it’s worth more than what they’re willing to pay. It’s a gamble I’d rather not take.
I came across a FB comment from someone who works at a body shop, saying that budget insurance companies often total your car if the damage is over $1500. On top of that, they said these companies usually underpay by about $3000 to $6000. Even though another person argued against this, it made me really cautious about choosing a company that’s all about being the cheapest. It just doesn’t seem like the kind of risk I’d want to take.
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